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Refund Policy
Last updated: October 22, 2026
John Day Golf Club, Inc. understands that plans and course conditions can change. This policy applies to event and tournament tickets purchased directly through johndaygolfclub.com unless different terms are clearly stated for a specific event.
Participant Cancellations
Refund requests must be submitted at least seven calendar days before the scheduled start of the event.
Eligible cancellations will receive a refund to the original payment method. Requests received fewer than seven calendar days before the event, including no-shows, are not eligible for a refund unless otherwise approved by John Day Golf Club.
Ticket Transfers
If you cannot attend, you may request to transfer your registration to another participant before the event begins. Transfers are subject to approval and any applicable event eligibility requirements.
Tickets may not be resold for more than their original purchase price.
Events Canceled by John Day Golf Club
If John Day Golf Club cancels an event, ticket purchasers will receive a refund of the ticket price and any refundable Wix ticket service fee.
John Day Golf Club is not responsible for travel, lodging, or other expenses incurred in connection with a canceled event.
Rescheduled Events
If an event is rescheduled, existing registrations will automatically apply to the new date.
Participants who cannot attend the new date may request a refund by contacting John Day Golf Club within seven calendar days after the rescheduled date is announced and before the event occurs.
Weather and Course Conditions
Golf events may be delayed, modified, shortened, rescheduled, or canceled because of weather, course conditions, safety concerns, or other circumstances outside the club’s control.
If an event is canceled before it begins, the event-cancellation terms above will apply. If an event has already begun, refunds are not guaranteed. John Day Golf Club may provide a partial refund, credit, or other accommodation based on the circumstances.
Processing and Service Fees
Approved refunds will include the ticket price and any Wix ticket service fee refunded through the ticketing platform. Other payment-processing or third-party charges may be nonrefundable to the extent permitted by law.
Refund Processing
Refunds will be issued to the original payment method whenever possible. Please allow up to 10 business days after approval for the refund to appear. Processing times may vary depending on the payment provider or financial institution.
Payments made manually or outside the website will be refunded using a method determined by John Day Golf Club.
Other Purchases
This policy does not apply to memberships, green fees, golf cart rentals, clubhouse rentals, sponsorships or other purchases processed in person or through a third-party system. Those purchases may be subject to separate terms presented at the time of purchase.
Event-Specific Terms
Certain tournaments or events may have different deadlines, eligibility requirements, or refund conditions. When event-specific terms are disclosed before purchase, those terms will control over this general policy.
Policy Changes
John Day Golf Club may update this Refund Policy as its services and procedures change. Updates will apply to purchases made after the revised policy is posted unless otherwise required by law.
Contact Us
To request a refund, transfer a registration, or ask a question about this policy, please contact John Day Golf Club through the website’s Contact page. Include the purchaser’s name, event name, order number, and reason for the request.